# 1 MAKING AN APPOINTMENT TO COME INTO YOUR HOME
If you have received a letter from your GP advising that you are immuno-compromised, unfortunately we will not be able to enter your home at this time. However, we will still be able to help plan your kitchen/living furniture via either the telephone or video conference. As soon as the government allows, we will then be in a position to press “go” on your project.
Before any visit, we will make an appointment with you to evaluate and define the meeting, in particular specific hygiene conditions regarding COVID-19.
If anyone in your family is showing symptoms of the virus or has been in contact with anyone else showing symptoms, we will have to re-arrange the appointment.
Of course, the same is true if anyone in our business shows symptoms, of has been in contact with anyone showing symptoms.
Once the risk assessment has been completed, we will send you a letter which must be completed and signed by you before the appointment.